At NarikelArt.in, we take pride in crafting customized and handmade coconut shell products tailored to your preferences. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your customized or handmade order, we offer the following return and refund policy:

1. Returns: Due to the personalized and handmade nature of our products, we generally do not accept returns unless the item is damaged or defective. However, if you are dissatisfied with your customized or handmade order for any reason, please contact us, and we will do our best to address your concerns.
2. Damaged or Defective Items: If you receive a damaged or defective customized or handmade item, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue promptly by providing a replacement or issuing a refund.
3. Refunds: Refunds for customized or handmade orders will be considered on a case-by-case basis. If a refund is approved, it will be processed based on the nature of the issue and at our discretion. Please note that refunds may be subject to deductions for any customization or personalization costs incurred.
4. How to Initiate a Return or Refund Request: To initiate a return or refund request for a customized or handmade order, please contact us at bhaveshmathur18112001@gmail.com within 5-10 days of receiving your order. Please provide your order number and details of the issue, along with any supporting photos if applicable. We will respond to your request as soon as possible and provide further instructions.
5. Changes or Modifications: Since each customized and handmade order is unique, we may not be able to accommodate changes or modifications once production has begun. However, if you need to make any changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
6. Exceptions: Please note that certain circumstances, such as errors in the customization details provided by the customer or natural variations in handmade products, may affect eligibility for returns or refunds. We reserve the right to refuse returns or refunds in such cases.
7. Changes to Return and Refund Policy: We reserve the right to update or modify our return and refund policy for customized and handmade orders at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this page periodically for updates.

If you have any questions or concerns about our return and refund policy for customized and handmade orders, please contact us at

+91 9021317056.